Frequently Asked Questions
Everything you need to know about your luxury apparel and collectibles.
How do I know the apparel is authentic?
Every item in Tom Brady’s CardVault undergoes a rigorous multi-point inspection process. Our luxury fashion pieces and limited-edition jerseys come with a digital certificate of authenticity to ensure you are receiving genuine merchandise.
What is your shipping policy for high-value items?
We offer complimentary insured shipping on all orders over $200. Each package is discreetly wrapped and requires a signature upon delivery to ensure your premium gear arrives safely.
Can I return or exchange my purchase?
Yes, we offer a 30-day return policy for all unworn apparel with original tags attached. Please note that certain limited-edition 'Vault' drops may be final sale, as indicated on the product page.
How should I care for my CardVault luxury garments?
To maintain the quality of our high-performance fabrics and custom prints, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are located on the interior label of each garment.
Do you ship internationally?
Absolutely. Tom Brady’s CardVault ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.